Last updated: October 2026

At blackbusted.com, we specialize in digital downloads, including premium PHP scripts, CMS platforms, and software add-ons. Because our products are intangible digital goods delivered electronically via instant download, all sales are generally final. However, we are committed to ensuring that our software functions as advertised and supporting our customers when technical issues arise.

Please read this Refund Policy carefully before purchasing any digital product from blackbusted.com.

1. General Policy on Digital Goods

Due to the irrevocable nature of digital downloads (source code, archives, and digital assets cannot be physically returned or uninstalled once downloaded), we do not offer refunds or exchanges for change of mind, accidental purchases, or failure to read product specifications and compatibility requirements.

2. Eligible Conditions for Refunds

We want you to be satisfied with your purchase. A refund may be issued only under the following specific circumstances:

• Unresolvable Critical Defects: If a digital product downloaded from blackbusted.com contains a reproducible, severe bug or functional defect that prevents core operation, and our support team is unable to provide a working fix or workaround within a reasonable timeframe (typically 14 business days).

• Duplicate Purchases: If you accidentally purchased the exact same digital resource twice within a short window, we will verify the transaction and issue a full refund for the duplicate charge.

• Non-Delivery of Product: If due to a technical failure on our platform you were unable to access or download the purchased file link, and our support team cannot successfully deliver the product via an alternative method.

3. Non-Eligible Situations

Refunds will not be granted under the following conditions:

• You changed your mind, found an alternative solution, or no longer need the software.

• You lack the technical knowledge, server environment (e.g., unsupported PHP version, missing extensions like cURL or PDO), or server permissions required to install and operate the script.

• Incompatibility with third-party software, themes, plugins, or modified server configurations not explicitly supported in the product documentation.

• Failure to read the product description, system requirements, or feature list prior to purchase.

• Requests made after 14 days from the original purchase date.

4. How to Request Support or Review

If you encounter a technical issue with any script or download from blackbusted.com, you must open a support ticket or contact our team before requesting any payment dispute or chargeback. We are dedicated to troubleshooting bugs, assisting with installation hurdles, and releasing timely updates to ensure our software runs smoothly.

To request a review under our eligible refund conditions, please contact us with:

1. Your account username or email address used during purchase.

2. The transaction ID or order reference number.

3. Detailed technical descriptions, error logs, or screenshots demonstrating the defect.

Approved refunds will be processed using the original payment method (such as PayPal or credit card) within 5–10 business days.